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Privacy Policy

Effective Date: 09/27/2024

Welcome to CJB Collectibles & Toys (“Company,” “we,” “our,” or “us”).

This Privacy Policy explains how we collect, use, and share your personal information when you visit or make a purchase from https://cjbcollectiblesandtoys.com/ (the “Site”).

Information We Collect

Personal Information

When you visit the Site or make a purchase, we collect the following information:

  • Order Information: Your name, billing address, shipping address, email address, and phone number.
  • Device Information: IP address, browser type, time zone, and information about the cookies installed on your device.
  • Usage Information: How you interact with our website, including which pages you view and your browsing activity.

Automatic Information

We automatically collect data such as your device’s IP address and other metadata through tracking technologies like cookies.

Payment Information

All transactions are processed through secure payment gateways and we do not store your credit card information on our servers. We rely on trusted third-party payment processors, such as PayPal.

How We Use Your Information

We use your information for the following purposes:

  • To fulfill orders: Including processing payment, shipping products, and providing order confirmations.
  • Communication: To send updates, promotional materials, and respond to customer inquiries.
  • Site Optimization: To improve the functionality and user experience of the Site.
  • Marketing: Based on your preferences, we may send you promotional content about new products or special offers.

Sharing Your Information

We do not sell your personal information. However, we may share your data with trusted partners, including:

  • Service Providers: Such as shipping carriers, payment processors, and email service providers.
  • Compliance with Laws: If required by law or if necessary to protect our legal rights.
  • Analytics Providers: To help us understand how our customers use the Site (e.g., Google Analytics).

Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required by law. For example, we retain Order Information for our records unless you request deletion.

Security

To protect your personal information, we take reasonable precautions and follow industry best practices to make sure it is not inappropriately lost, misused, accessed, disclosed, altered or destroyed.

Cookies

We use cookies and similar tracking technologies to enhance your browsing experience and to analyze site traffic. You can choose to disable cookies through your browser settings, but this may affect the functionality of the Site.

 

Your Rights

You have the right to:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Update or correct any inaccuracies in your personal information.
  • Deletion: Request that we delete your personal information, subject to legal obligations.
  • Opt-out: Unsubscribe from marketing communications at any time by clicking the “unsubscribe” link in emails or by contacting us directly.

To exercise any of these rights, please contact us at:

Email: customercare@cjbcollectiblesandtoys.com

Mailing Address: 623 Huntleigh Drive, Lafayette, CA 94549

Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure by implementing security measures such as encryption, firewalls, and secure socket layer (SSL) technology. However, no method of transmission over the internet is 100% secure.

Third-Party Links

Our Site may contain links to other websites that are not operated by us. We are not responsible for the privacy practices of these external sites.

Changes to This Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically.

Contact Us

If you have any questions or concerns regarding this Privacy Policy, please contact us at:

Email: customercare@cjbcollectiblesandtoys.com

Mailing Address: 623 Huntleigh Drive, Lafayette, CA 94549